Sales & Client Service Supervisor [Ref: SSP289]

Full time
Kowloon side
15時間 に掲載

Our client is a leading service provider supporting retail brands in Hong Kong. They help international and local brands maintain strong visibility in major chain stores by offering professional in‑store support services.

Responsibilities

  • Act as the main contact point for retail brand clients, managing accounts and service requests
  • Develop new client relationships and expand business opportunities in the retail sector
  • Coordinate and supervise part‑time staff to deliver in‑store services, including:
    • Shelf cleaning and product display
    • Regular store visits to replace testers and check merchandising standards
    • Reporting store issues and ensuring timely follow‑up
  • Prepare duty rosters, assign manpower, and monitor service quality across Hong Kong
  • Communicate with clients and staff, including handling urgent calls or requests outside normal office hours when necessary

Requirements

  • 3–5 years’ experience in client service, account management, or retail operations
  • Proven supervisory experience in managing part‑time or field staff
  • Strong organizational and communication skills
  • Flexible, proactive, and able to respond to urgent situations
  • Proficiency in Cantonese, good command of English and Mandarin

What’s Offered

  • Salary up to 30K
  • Double Pay
  • Discretionary Bonus
  • Transportation Allowance
  • Medical Insurance

求人情報の詳細

求人カテゴリーSales, Marketing
LocationCheung Sha Wan, Sham Shui Po District
Package$26,000 – $30,000 per month
Job descriptionsAccount & Relationship Management (Sales)
Requirement3+ yrs exp. in client service, account mgt or retail operations (trade marketing)
OthersExcellent coordination and interpersonal skills
Job IDSSP289

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